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View Article  What's New? Inform, Direct, or Persuade?
It's been a while since I've posted, and as I've been deeply enmeshed in a project for a bit over a year, am only starting to get my bearings again about what's worth discussing in the arena of internal/organizational communication.

The one thing that is striking me as interesting is the extent to which internal communication should focus on "directing and informing" people and the extent to which it is best off recognizing the need to "persuade" them. 

I believe this is generally a situational issue--but it's also one that reflects organizational culture, national cultures, and the nature of the issues at hand.

More to come--just wanted to raise the issue for now...
View Article  The Offensive Rests
Mike Klein rests the offensive...   more »
View Article  Back on Line-With A Few Questions
A few questions about trends in the industry and the economy   more »
View Article  On Holiday
On vacation until 3 August...   more »
View Article  EMELI '08: Join Us in Amsterdam!
Come join the IABC Europe-Middle East Region for its upcoming Leadership Institute in Amsterdam on 18-19 June   more »
View Article  Two-Way Communication: An Idea Whose Time Has Come...And Gone
Why it may be time for the formerly enlightened idea of two-way communication to be put out to pasture.   more »
View Article  A Papal Blessing
A papal blessing for Internal Communication.   more »
View Article  Low Hanging Fruit--Could IT Security Communication Yield "The Perfect Measurement"
A look at the unfancied area of IT Security Communication...and how it could provide the 'perfect measurement' for internal communicators   more »
View Article  10000 Page Views Later: A Look Back at CommsOffensive 325
A look back at key themes and pieces from the first year-plus of CommsOffensive325   more »
View Article  Time To Say The "d" Word
Opening the discussion about a much feared word that starts with "d" and is at the heart of organisational communication   more »
View Article  From July 1: Back on the Market
Mike lays out what he has to offer, in search of "the next great opportunity"   more »
View Article  Technorati

Here, to get things right with technorati:

<a href="http://technorati.com/claim/ja6vbcear" rel="me">Technorati Profile</a>

View Article  Toward A Social Communication Model: Putting News, Direction, Opinion and Knowledge Together
Combining organisational news, employee opinion and knowledge and management direction into a single communication model could reshape the way we think about how communication can make a difference.   more »
View Article  Doing things right...Doing the right things: What's wrong with either?
Rewriting the record book and rewriting the rule book--why must there be a conflict?   more »
View Article  Has Gooen Gone Over the Deep End?
Could a well intentioned idea be a pathway to internal communications hell?   more »
View Article  A bit of traction?
Leading industry publication Ragan.Com highlights the debate over whether internal communicators should focus on 'competence'--or go beneath the surface of the approaches and assumptions that currently drive the profession.   more »
View Article  Bubblings from Barcelona
Some thoughts from the IABC EuroComm Conference in Barcelona   more »
View Article  As the Final Push Begins: Things Worth Noticing from the Presidential Race
Some biased thoughts and observation from the biggest political contest in a generation (or at least since Sarkozy-Royal)   more »
View Article  Advanced Internal Comms and the Holy Grail: Responding to Liam Fitzpatrick
Making the case why Internal Comms must continue the quest to reinvent itself   more »
View Article  Five Challenges for 2008
Challenging prevailing views of Face to Face communication, Engagement, Measurement, the Internal/External communication divide and the role of associations could prove key to a successful 2008 for our profession.   more »