It's been a while since I've posted, and as I've been deeply enmeshed in a project for a bit over a year, am only starting to get my bearings again about what's worth discussing in the arena of internal/organizational communication.

The one thing that is striking me as interesting is the extent to which internal communication should focus on "directing and informing" people and the extent to which it is best off recognizing the need to "persuade" them. 

I believe this is generally a situational issue--but it's also one that reflects organizational culture, national cultures, and the nature of the issues at hand.

More to come--just wanted to raise the issue for now...

Mike Klein rests the offensive...   more »

A few questions about trends in the industry and the economy   more »

On vacation until 3 August...   more »

Come join the IABC Europe-Middle East Region for its upcoming Leadership Institute in Amsterdam on 18-19 June   more »

Why it may be time for the formerly enlightened idea of two-way communication to be put out to pasture.   more »

A papal blessing for Internal Communication.   more »

A look at the unfancied area of IT Security Communication...and how it could provide the 'perfect measurement' for internal communicators   more »

A look back at key themes and pieces from the first year-plus of CommsOffensive325   more »

Opening the discussion about a much feared word that starts with "d" and is at the heart of organisational communication   more »

Mike lays out what he has to offer, in search of "the next great opportunity"   more »

Here, to get things right with technorati:

<a href="http://technorati.com/claim/ja6vbcear" rel="me">Technorati Profile</a>

Combining organisational news, employee opinion and knowledge and management direction into a single communication model could reshape the way we think about how communication can make a difference.   more »

Rewriting the record book and rewriting the rule book--why must there be a conflict?   more »

Could a well intentioned idea be a pathway to internal communications hell?   more »

Leading industry publication Ragan.Com highlights the debate over whether internal communicators should focus on 'competence'--or go beneath the surface of the approaches and assumptions that currently drive the profession.   more »

Some thoughts from the IABC EuroComm Conference in Barcelona   more »

Some biased thoughts and observation from the biggest political contest in a generation (or at least since Sarkozy-Royal)   more »

Making the case why Internal Comms must continue the quest to reinvent itself   more »

Challenging prevailing views of Face to Face communication, Engagement, Measurement, the Internal/External communication divide and the role of associations could prove key to a successful 2008 for our profession.   more »